Kindle Serial Number Search

Kindle

  1. Kindle Fire Serial Number Check
  2. Kindle Serial Number Search
  3. Kindle Fire Serial Number Search

If you want the latest Kindle features right this second (or you missed a past update), the best way to get an immediate update for your Kindle is to do it manually. Read on as we show you how to easily update your Kindle.

To confirm which Kindle model you have, we'll use the serial number of your device. The easiest way to find it is in the Settings page/menu on your Kindle. On that page, you should find either an entry or a menu called Device Info, which will give you everything you need. (FW = 2.5 only). Kindle Fire HD 8.9' (2nd Generation) Kindle logo on the back. Power and volume buttons on the sides. Front-facing HD camera 8.9' HD color touchscreen display. Serial number starts with B0C9/B0CA/B0CB/B0CC. Released November 2012. 16 / 32 / 64 GB Wi-Fi / Wi-Fi+4G LTE. Fire Tablet & Kindle E-Reader Accessories. Forum Assistance. The easiest way to find it is in the Settings page/menu on your Kindle On that page, you should find either an entry or a menu called Device Info, which will give you the serial number.

As a general rule, Amazon’s over-the-air updates are usually hiccup free (even though they might take upwards of a month to slowly roll out to every Kindle across the globe). But maybe your Kindle stopped updating for no reason (like ours did), or maybe you’re just in a rush to get the latest and greatest features. Whatever your reasons, you don’t have to wait for Amazon to roll that update out.

Step One: Identify Your Kindle Model

Although we’ll be updating a second generation Kindle Paperwhite in this tutorial, the same technique we’ll guide you through works on all the different Kindle models. The first and foremost step is that you identify which Kindle you have in order to ensure you’re comparing the right software version for your model and downloading the appropriate update.

The Easiest Way to I.D. Your Kindle: Check the Serial Number The easiest way to find the number is in the Settings page/menu on your Kindle. On that page, you should find either an entry or a menu called DEVICE INFO, which will give you everything you need.

Rather than squint at the tiny model number on the back of your case and then Google the model number, the simplest method is to check the serial number as the first four alphanumeric characters indicate the model/generation of your Kindle.

If your Kindle is linked to your Amazon account ,simply log into your Amazon Content and Devices dashboard and click on the “Your Devices” tab. Select the Kindle you want to update and read the notation beside it, like so:

In the case of the Kindle I’m interested in updating today, the first four characters of the serial number are B0D4. You can also find the serial number by turning your Kindle on and looking in the Settings > Device Info menu. Once you have the first four characters, you can reference the following list to determine exactly which model you have. Save yourself some time and use Ctrl+F to search for the character string.

  • Kindle 1 (2007): B000
  • Kindle 2 (2009): B002, B003
  • Kindle DX (2010: B004, B005, B009
  • Kindle Keyboard (2010): B006, B008, B00A
  • Kindle 4 (2011): B00E, B023, 9023
  • Kindle Touch (2012): B00F, B010, B011, B012
  • Kindle Paperwhite 1 (2012): B024, B01B, B01C, B01D, B01F, B020
  • Kindle Paperwhite 2 (2013): B0D4, 90D4, B0D5, 90D5, B0D6, 90D6, B0D7, 90D7, B0D8, 90D8, B0F2, 90F2, B017, 9017, B060, 9060, B062, 9062, B05F, 905F
  • Kindle 7 (2014): B001, B0C6, 90C6, B0DD, 90DD
  • Kindle Voyage (2014): B00I, B013, B053, B054
  • Kindle Paperwhite 3 (2015): G090
  • Kindle Oasis (2016): G0B0
  • Kindle 8 (2016): B018

Once you’ve double checked your serial number against the list, it’s time to grab the actual update files.

Step Two: Download the Update

Armed with the version number of your Kindle—in our case, confirmed by the serial number, the Paperwhite 2—head over to the Amazon Fire & Kindle Software Updates page. Scroll down until you get to the Kindle section and then match up the Kindle you have with the appropriate model. Remember, there may be multiple versions of the same model—this is why we went searching for the serial number in step one.

Once you’ve selected the model, you’ll see a download link with the current version number listed. Take note of the version number but don’t download it just yet.

Before you download the update, confirm that version number is higher than the current version on your Kindle. On your Kindle, navigate to Menu > Settings > Menu > Device Info. You’ll see a screen like the following one.

Clearly, the firmware version we have on our Paperwhite (5.6.1) is behind the most recent version as of this writing (5.8.5). Somewhere along the line, we got the summer 2016 update but missed out on the big fall 2016 update that ushered in the new home screen layout. Now, with the discrepancy between the most recent version and our version confirmed, we can download the update file. Click on the link “Download Software Update [version number]”. It’ll save the update as a .bin file.

Step Three: Copy the Update to Your Kindle and Install It

Once the download is complete, attach your Kindle Paperwhite to your computer with a USB cable and copy the update .BIN file to the root directory of your Kindle Paperwhite. The file must be in the top level folder, so if your computer mounts the Kindle as the F drive, the path to the coped update package should be F:update_kindle_[version number].bin

Once the file is placed in the root directory of your Kindle device, right-click on the Kindle’s drive and choose Eject to unmount it from your system. Go ahead and unplug it.

Now, you simply need to instruct the Kindle to update via the Kindle’s menu system. On the Kindle, navigate to Menu > Settings to enter the settings menu, then tap the Menu button again from within the settings menu and select “Update Your Kindle.” Press OK and then wait. (If the “Update Your Kindle” option is grayed out, that means the Kindle was unable to locate the .bin file; confirm you placed it in the root directory and try again.)

After your Kindle reboots (don’t be concerned if it takes a minute or longer to finish rebooting and updating), repeat the version check process by looking in the Device Info menu. You should see an updated version number, and, with newer Kindle operating systems releases, you can even read the release notes right on your device by tapping the “More Info” button:

Your Kindle is now up to date with the latest features and you didn’t have to wait for the device to automatically update over the air. While we hope your future OTA updates are smoother, it’s easy (once you know where to look) to manually grab an update and refresh your Kindle to the latest version.

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My much-beloved Kindle is broken. I need the serial number to have it repaired. However, I never registered it, so I can't see the device in my account. The packaging has long since been discarded. How screwed am I?

The Kindle was a gift from my now-deceased father, so a) it has sentimental value and b) there is no way to check his purchase history to verify the device information.
Please, please hope me.
posted by easy, lucky, free to Technology (17 answers total) 3 users marked this as a favorite
I don't have a kindle but it's very common for the serial number for electronics to be on the device somewhere. A common spot with phones, for example, is under the battery, if the battery is removable. On old kindles it was under the rear cover. If you know about when the device was made, or the model number, you can possibly google how to find it.
posted by RustyBrooks at 1:14 PM on November 11, 2017

How is it broken? Does it turn on at all? Is the screen broken?
Do you know which model or what type of Kindle it is? Does it have a black-and-white e-ink screen, or a color LCD screen?
If it turns on and you can read and tap things on the screen, you can find the serial number under 'Device Info' in the settings screens.
If it turns on but the screen is broken, this tool might be able to display the serial number, depending on what type of Kindle you have.
posted by mbrubeck at 1:17 PM on November 11, 2017

It is a Kindle Paperwhite.
It turns on but the screen displays 'Your Kindle needs repair' and directs me to contact Amazon. Amazon customer service has not been able to help without a serial number.
posted by easy, lucky, free at 1:29 PM on November 11, 2017

What you need is the Kindle Diagnostic Tool
downloadable at http://www.siralex.info/wp-content/plugins/download-monitor/download.php?id=9
posted by Obscure Reference at 2:01 PM on November 11, 2017

Kindle Fire Serial Number Check

On preview, this is the same tool mbrubeck links to.
posted by Obscure Reference at 2:03 PM on November 11, 2017

The Kindle Diagnostic Tool would do what I need, but it appears not to work for devices released after 2011.
posted by easy, lucky, free at 2:07 PM on November 11, 2017

Are you looking under Content and Devices? (Not Apps and Devices) My paperwhite serial number is listed there.
posted by Knowyournuts at 2:11 PM on November 11, 2017

'Content and Devices' where?
(Sorry for threadsitting and for generally being dense!)
posted by easy, lucky, free at 2:27 PM on November 11, 2017

Go to Your Content and Devices, click on the 'Your Devices' tab, then click the button in the 'Actions' column next to your Kindle, if it appears in the list of devices.
posted by mbrubeck at 2:57 PM on November 11, 2017

Unfortunately, the Kindle is not registered, so it does not appear on the list of devices.
posted by easy, lucky, free at 2:59 PM on November 11, 2017

This doesn't quite answer your question, but you might be able to fix it yourself (if you haven't tried this already). This answer on StackExchange suggests a method of getting the Kindle to do a factory reset on itself. Essentially, you plug your Kindle into your computer, restart the Kindle, put a file named DO_FACTORY_RESTORE on it, and restart the Kindle again to get it to do a factory reset. It's a little more involved than that, but that's the gist of it.
posted by retypepassword at 5:35 PM on November 11, 2017

Helpfully, the serial number a Kindle announces to the host computer when you plug it in over usb appears to be the same as the Serial number reported in the 'Device Info' section of the Kindle Settings screen.
If I plug my Paperwhite into my laptop & issue a lsusb -v command as root, then the serial number of my Kindle is reported (amongst lots of other data): (I’ve starred most of it out for obvious reasons.)
If you plug your Kindle into a Windows laptop you’ll probably find the same data somewhere deep inside the devices control panel. Or else use USBDeView from NirSoft. You’ll know you’ve got the right one when you see a 16 character serial number which starts B0 or 90 if the list on MobileRead is complete.
posted by pharm at 1:58 AM on November 13, 2017

NB. Failed to point out that the above command only works because my laptop is running Linux. You’ll have to go spelunking in the device manager (under windows) or the system profiler (under OSX) if you’re not me :)
posted by pharm at 2:07 AM on November 13, 2017

Mac OS X Sierra:
About This Mac -> System Report -> USB
posted by chazlarson at 8:36 AM on November 15, 2017

That feeling when you answer someone’s heartfelt plea for help & then they never respond :)
Have you tried my solution e,l,f? Did it work?
posted by pharm at 3:01 AM on November 18, 2017

Sorry for my lack of response!
retypepassword's solution worked. Thank you all!
posted by easy, lucky, free at 11:40 AM on November 20, 2017 [1 favorite]

Yay!
posted by pharm at 12:45 PM on November 20, 2017

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